Sofia Monteiro
Manager of patients
I am the link between dentist and patient
Manager of Patients at Clínica Dr. Pedro Mota for a year, already has a decade of experience in the area of health and patient management. Communicative by nature, she abandoned her first profession, as an educational assistant, because she did not feel completely fulfilled. And I could not have made a better decision, because it is in this area, where she fell parachute, but which combines communication and health, that she feels fulfilled.
It is the link between the dentist and patient, making a personalized and permanent monitoring throughout the treatment process. For this, it is present from the first consultation, where the comprehensive treatment plan is prepared, which will then present in detail to the patient, as well as make known the payment facilities. It is also your responsibility to follow the patient every time you visit your dentist and assess the progress of treatments. He is always within reach of a phone call, to clarify any kind of doubt.
I’m a bit bored with this care
Responsible for the administrative management of reception, his mission is to improve care in the way the patient is received, and he confesses to be very demanding in this regard. Your goal is to make the patient feel the greatest comfort during a visit to the clinic, feel heard, understood and enlightened. Among the many cases that pass through his hands daily, he remembers those in which treatment is not financially feasible for the patient, but ensures that he never loses sight of such cases, and does not rest until a solution is found.
Outside the professional context, she enjoys time spent with her family, is a housewife and takes care of herself!
