Privacy policy

A Clínica Dr. Pedro Mota, company with tax identification number 505 321 637 and headquarters at Rua Curado 11 A, 2600-133 Vila Franca de Xira, presents its website as a communication and disclosure platform for visitors in general, partners, potential clients and current clients.

This Privacy Policy informs users about how we treat their data and the rights that are recognized to them as holders of the same. We act in accordance with the principles described in this policy, Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR), and applicable data protection legislation, in all personal data processing activities under our responsibility.

Safeguarding your personal data is an important issue for our clinic. We want you to feel secure when providing your details: name, email, phone. This data will only be used to contact you, at your request, for better information and future appointment if desired.
Will not be used for other purposes, will not be used for commercial or promotional purposes. The protection of your privacy is an important goal for us when processing your personal data.

Any information you provide us by this way will only be used by “A Clínica Dr. Pedro Mota” for the purpose described.

It is important to note that, as with any website, we use technology that collects information in addition to data such as name and address. We collect IP addresses, user behaviors, attitudes and preferences. This data is collected by cookies (see our Cookie Policy) with the main purpose of facilitating the use of the website in an optimized browsing experience.

Appointment for consultation
Your personal data is obtained, processed and used in accordance with the applicable data protection laws and strictly used for the execution of the Patient Record if you make an appointment, and for confirmation thereof. This data will not be sold or sent to third parties or companies. Only doctors and assistants are authorized.

Contact Form
When users communicate with us via our Information Page and fill out the contact form, they may be asked to provide some data in order to establish communication. Please note that this contact will not be used for marketing purposes.

Our website uses a contact form plugin, and the personal data entered in these forms will be stored in our database and managed internally by our employees according to the reason for communication.

The retention period of this personal information will depend on the duration necessary to process the data until the process is completed, according to the reason for contact. In the case of Recruitment, the information submitted will be analyzed by the person responsible for this processing, and personal data and CVs will be stored as long as we deem it important to keep them in our database as potential candidates.

Social Media
With each visit to our pages or interaction with our publications, the respective Social Network may process personal data. The Social Network may also use cookies (see the cookie policy of the respective social network).

When the user is registered with the Social Network, it can associate the collected data to the personal user account on the platform, which allows monitoring the behavior and creating profiles of users (including through different devices). In addition, the data may be processed to personalize advertisements presented to a user on the respective platform or third party websites.

We, while A Clínica Dr. Pedro Mota, do not control this data processing. For more information on how and for what purposes the Social Network collects and processes personal data, as well as users’ rights and options to protect their privacy, please refer to the applicable privacy policies of the Social Network.

Where there is no specific legal obligation, the data shall be stored and retained only for the minimum period necessary for the purposes for which they were collected and processed, after which they will be deleted.

A Clínica Dr. Pedro Mota takes technical and organizational security measures to protect the personal data managed by us against any accidental or intentional manipulation, loss, destruction or access by unauthorized persons. Our security measures are continuously improved by new technological developments.

As part of our business activity, we collaborate with third parties, in addition to those mentioned in this Policy, as service providers who may process the data. In these cases, we will inform the data subject about the entities and the processing they do to the data, whenever possible and with the express authorization of the holder.We emphasize that we only authorize access to entities that guarantee the security of our users’ data, adopting appropriate measures to comply with all their obligations regarding data protection.

Links to other websites
Our website may contain links to other websites which are not owned or controlled by us. We recommend that you pay attention when leaving our website and read the privacy policies of the website to which you have been referred.

The data subject has the right to:

  • Be informed about the processing of their personal data, including the contact details of the controller, the purposes of the processing, the retention period, the rights of the data subject and the possibility to lodge a complaint with the supervisory authority;
  • Access your personal data, obtain a copy of it in an exportable format and know where it is stored and how it is processed;
  • Correct, update or delete outdated, incorrect or incomplete data;
  • Block or restrict the processing of your personal data;
  • Request the permanent removal of your personal data, except when there is a legal obligation that prevents it;
  • Request the portability of your personal data to another organisation.

The data subject can exercise these rights through our Contact Form.

Questions and complaints

If you have any questions about this Privacy Policy or the processing of your personal data, or if you wish to make a complaint, please contact us.

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this website, and we recommend that you consult this policy regularly to stay informed about possible changes made.

A presente Política de Privacidade foi atualizada a 11 de outubro de 2025.

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